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edu WEB Conference 2008
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eduWeb Buzz Blog - Guest Authors:

2008 ...

July: Carmella Manges / St. Edward's University

August: Christopher Scotton / doublePositive

September: Adrienne Bartlett / TargetX

 

 

Conference Program ... Abstracts: Topic Tables | Presentations

Tuesday, July 22nd ... during Continental Breakfast (7:30 - 8:30 am)
 
Creating an Identity with your Blog, by Ellen Taricani, Penn State

Blogging, Identity and Expression of IdeasAwareness of our environment and our place reveals an understanding of the activities of others and provides us with context to discuss our knowledge. A blog opens doors of opportunities to not only be known to others, but let our thoughts be known in regards to our relationships. Blogging has become a popular social context for many to engage in deep conversations regarding life. It provides a space of creative thought and design of a social forum. There is an integration of individual and social creativity that takes place through discussions in a shared blog space.Most blogs are a personal journal type of entry that deals with the personal experiences and reflections. Our concept of ourselves is derived from a perceived membership in a particular blog through the deeper connectivity of the dialog. Most bloggers are under 30 and influenced by the postmodern philosophies. Some of these are discussed and parallels are made to bring more understanding of this fascination with the public broadcast of thoughts and feelings.Individual creativity can be specifically supported through awareness in distributed collaboration tools such as blogs. It consists of a presence that is an expression of who we are, our identity. Culture attempts to adopt this technology across dimensions of life, such as personal and professional life. Dertouzos (1997) described it as a world of human-centric computing that will insinuate the lives of individuals in societies that have learned to accept technology. Blogging is a way of extending ourselves in a virtual world. We are virtually being broadcast through the ubiquitous platform of the Internet. ?We cannot live for ourselves alone. Our lives are connected by a thousand invisible threads, and along these sympathetic fibers, our actions run as causes and return to us as results.? Hermann MelvilleBlogs tend to focus on particular topics, because bloggers often try to serve a certain community. Why do people feel such a need to blog? Most of the people write blogs to express themselves and their part of life. Writing a blog empowers individuals to freely express ideas and be heard by those who read it. One can also make connections with others with similar thoughts.This presentation with discuss some of the social implications of blogging as well as present some examples of blogs that reveal identity and thoughts that are reaching out to connect with others.

 

   

Overcoming Data Silos to Enhance Relationship Marketing, by Todd Gibby, CEO, Intelliworks

If you're like most recruitment and admissions professionals in higher education today, you are tasked with not only managing contacts and cultivating relationships with existing prospects, but generating new leads through proactive marketing efforts. In this session, Todd Gibby, CEO, Intelliworks (former VP of Operations at Blackboard) will offer insight into how new web-based solutions allow departments and small institutions to better manage their constituent relationships and deliver impactful marketing campaigns to prospective students, current students and alumni.Citing real-world examples, from New England College and Northeastern University, Gibby will address some of the pain points of integrating data in today's higher ed environment (i.e. having to pull information from Student Information Systems into another program), and how institutions could benefit from a single repository for actionable marketing information that then integrates seamlessly into existing CRM and SIS.To date, most recruitment and admissions departments have had siloed approaches to relationship management and marketing, using one contact database to collect and update student information, and another solution to send outbound marketing campaigns.

 

 

The Shocking Truth They Don't Want Us to Tell You: You Don't Need An Agency to Succeed by Damien Navarro, Principal/VP Business Development, and Brian Harris, VP, Enterprise Accounts and Alliances, Earth Bound Media Group

Breaking the agency code, members of a successful marketing and communications agency, Earthbound Media Group, lead a tell-all presentation that exposes how you can do it yourself when it comes to advanced recruitment initiatives. Learn how to leverage search engine marketing, comprehensive brand research and user-generated content for remarkable recruitment results from the pros. Then, find out what an agency can offer in terms of guidance, service and solution development if you need some help along the way to success.

 

 

 

Vendor Free: Open Source Solutions by Nick Shontz, Developer/Systems Analyst, University of Montana

There are a multitude of open source options available today and nearly all of them are free. Open Source Solutions are designed with a different motive than proprietary business products. Open Source Solutions are designed to accomplish a task, not to make a profit, and more often than not the support comes free, directly from the developers of the product rather than a help desk consultant. These products are often designed to be custom tailored to fit your specific needs, anything from custom themes and templates to custom data fields can be added. During this presentation we will discuss the theory and meaning of Open Source, as well as discussing where and how best to obtain open source products. We will mention some of the big players in the open source community and their practical application in a university setting. We will also talk about some the drawbacks of open source and how to determine if these products are right for your institution based on the type of technical resources you have available.

 

A Microsite + Local Search = Increased Applicants by Abu Noaman, CEO, Elliance

Many universities have one long page devoted to an individual program. While this might seem logical ? everything a prospective student needs to know is on one page ? it?s actually the worst thing you can do. Learn why both people and search engines prefer a separate microsite, by hearing the results Robert Morris University garnered for their MBA program. This part-time program now has number one page rankings on all of the major search engines. Not only do Web surfers now have an easier time finding the program, but once they land on the site, they are persuaded to act thanks to the compelling copy and strategic visuals.

 

Online Communities: Adding Value, Protecting Your Brand by Desiree Ugo, VP, Client Services, YourMembership.com

Social networking is a vital component for most schools' alumni communications. With so many choices, which one is right for your institution? Discover how other schools are keeping -- and building -- value with their own private online communities (and keeping MySpace and Facebook from grabbing all the accolades!) Today's online communities offer much more than simple social networking -- gain a complete perspective of what your online community could look like. A comprehensive online member community can include: online donations, dues collection, event management, reporting, collaboration, career networking, photo libraries, social networking... and more. YourMembership.com has provided online member communities to schools around the world for over a decade.

 

 

   

Spend Time on Strategy and You'll Thank Yourself Later by James Runkle, Director of Strategy and Account Management, and Mike Graham, Creative Director, Second Melody LLC

 

The presentation will outline the steps neccessary to discover, create and implement an impactful strategy that can easily be followed by you and your team. Steps include: discovery session with stakeholders, audit of existing information, further research through surveys and market intelligence, internal and external environmental scan, creating the strategy document, and implementing the strategy with internal and external teams.
Your CMS Implementation Can Be a Success by Tonya Price, Director, Marketing and Web Operations, Worcester Polytechnic Institute

Abstract: CMS implementations in higher education face unique challenges: editors with widely differing technological backgrounds, varying requirements and little or not background in writing for the web. Add to the mix that many editors see learning the CMS as an additional, uncompensated skill they must acquire and resistance can mount to the point the community refuses to use the system. In an engineering oriented school where even Administrative Assistants know HTML, a CMS can be seen as a step backward.A case study of a typical CMS system implementation will show how a ?failed? implementation was resurrected and is now valued by the community. The audience will learn how a combination of Customer Service techniques, Project Management skills and use of Web tools helped turn around opinions of the CMS and led to widespread acceptance and use of the system throughout the university.At the end of the session the audience will have the tools to create a plan for resurrecting their CMS systems or for ensuring their upcoming CMS implementations are viewed by their communities as successful and worthwhile.

 

 

From Dull Edge to Cutting Edge by Amy Stevens, Web Communications Manager, Massachusetts College of Liberal Arts

Academic transparency is becoming more important in the shifting tides of higher education. But our most knowledgeable and exciting faculty tend to be among our most technically resistant. How can you market your academics excellence online, if all the evidence is locked in paper binders or in print journals? In this session, we'll talk about useful ways to bring that knowledge online.

 

   
   
Wednesday, July 23rd ... during Continental Breakfasts (7:30 - 8:30 am)
 
Don't Contact Us! Empowering Users to Create Online Forms, by Nathan White, Web Application Developer, Carleton College

A web form is an indispensable tool for gathering data. Unfortunately, setting up even simple forms often requires a phone call to the web team. At Carleton, we have developed PHP/MySQL based open source tools that allow our users to create and deploy online forms. Forms are created using a WSYIWYG tool. Each form can be setup to e-mail and/or save results to a database. Form data can be viewed and searched online. If desired, data can be exported in a comma separated format perfect for use in Excel. Creating and deploying a form requires no knowledge of HTML, and no intervention from the web team. Come to this session to see our framework in action, and learn about how to add these capabilities to your toolbox.

   
   
  Everything We Knew About Web Redesign was Wrong by Jaye Lawrence, Director of Web Communications & Development, Carleton College

When the Carleton College web team set out to do a complete web site redesign, we had certain beliefs and expectations about what our web site audiences wanted to see - - especially prospective students. But just to be on the safe side, we decided to do several rounds of research first. The results surprised us. And if you've been accepting the common wisdom about college home pages, it may surprise you too. We'll talk about our simple but effective research methods (including user surveys, focus groups, feedback sessions, navigation testing and design testing), our results, and the new design that emerged from them.

 

Top Ten Search Marketing Mistakes Made by Universities by Abu Noaman, CEO, Elliance

Without naming names, we'll review some of the most common search marketing blunders made by universities and explain what should be done instead. Learn which pages you should optimize on your site (hint, it's not just the home page), how to use images and videos to bring you more visitors, whether it's better to use a dot com or dot edu, and more. Case studies will be included, showing the results obtained for various schools by implementing these best practices.

 

Streamlining Online and Print Catalog Publishing using a CMS by Eric Palmer, Director of Web Services, University of Richmond

Trying to decide how to improve catalog management? Not sure how long printed catalogs are going to be needed, and what to do about it? Are your courses under constant revision? This may be the presentation for you! Recently the University of Richmond (UR) enabled it?s undergraduate school catalog in our Content Management System (CMS). In March of 2008, we successfully published the catalog online from the CMS enabled with advanced and simple text searching. In April, we will generate our final print file for Adobe inDesign3 from the CMS, thus completing a strategy of 1) a single system of record, 2) print output 3) online output and 4) low effort content maintenance and publishing. We are now how a complete online catalog and 30+ sites with departmental catalog content published whenever needed.In this presentation, we will cover a high level view of the technical approach and delve deeply into the limitations, trials, tribulations and successes of our catalog publishing experiment. We will also review the pitfalls of CMS catalog publishing as well as suggested best practices. We will conclude with our enhancement wish list, and a discussion of what we are going to do differently as we begin the migration of our other university catalogs into the CMS.

 

     
Microformats, why would I use them? by Jesse Rogers, Member of Special Projects Group, University of Waterloo

After spending a number of months studying design patterns and semantic mark-up of higher education home pages, Jesse has developed a strategy and justification for deploying Microformats easily on your home page with minimal disruption. No need for a redesign or XML feeds. But why else would use them? What are the advantages? Explaining his research, people not familiar with the Semantic Web and the role Microformats play will gain an understanding of this technology. Those familiar with Microformats will gain greater understanding of the current state of approach and a possible template for all higher education home pages.

 

Branding in the Wild Wild Web (part 2) by Ms. Alka Joshi, Director, Marketing and Community Relations, Evergreen Valley College

(Part 1 is at Tuesday , 8:30-9:30 am) Part 2, entitled "The Quickest Rollout In The Wild Wild Web," covers how we were able to turn the institution around in 3 months to embrace a new web presence and overcome resistance. We'll share our strategy for creating buy-in of a new brand and graphic look while giving faculty, staff and administration ownership of their pages. We'll also cover specifics such as how to find free events calendars, callout buttons and more so you can do more with a small web budget! We'll also discuss what the future holds for our site.Please go to http://www.evc.edu to peek at the website I'm referring to. If you could see where we started, you, too, would think it was a miracle!

 

 

Instant Connection. Limitless Results. by Todd Mason, CEO of Mason Media Group

 

Changes in the advertising and marketing industries, growth of the use of new media tactics, and benefits of new media vs. traditional outreach methods.
Blogability: What Does it Take to Make it in the Blogging World? by Karen Buck, Director of Cross Media Strategy, Zehno

Believable. Manageable. Meaningful. Engaging. These are just some of the ingredients for a successful blog. Blogs can add a valuable human dimension to your marketing communications, but you have to enlist some winning personalities to carry them out. Remember, people subscribe to people, not blogs. Case studies from higher education and the corporate world will be used. The online world is a vast place, so you don?t have to do everything to please everybody. Do your thing and the audience will follow.

   
  The Current State of Web Design in Higher-Ed and Your Website by Stewart Foss, Founder, eduStyle.net

This presentation will help the participants be aware of the current trends that dominate higher-ed web design and provide them with the tools they will need to stay on top of emerging trends and make informed decisions about which of these to include in their own websites.We'll first look at the emerging technologies that are beginning to be more common place in higher-ed web sites including valid html/css, AJAX, Interactive Flash and Flash video.We'll next look at the common approaches to layout. These will include looking at examples of centered layouts, design to a grid, design for wide screen monitors, and mobile devices. Also common placement of common items like search boxes, navigation, branding, etc.We'll then look at some of the common design elements that are making it into higher-ed design. Many of these will include design techniques popularized by web 2.0 such as gradients, star bursts, reflections, drop shadows, bevels, etc.We'll also look at some of the latest trends in organizing the navigation on higher-ed websites.We'll finally look at a few examples of emerging trends and some innovative trend breaking websites. We'll conclude with a few tips on how you can stay on top of the latest trends and how to decide which to include on your website.

 

Engaging the Social Networking Generation: How to Talk to Today's College-Bound Juniors and Seniors by Jennifer Ringler, Higher Education Business Consultant, James Tower The growing influence of the Internet on recruitment efforts has flattened traditional funnels. Students are turning to the Web for information on colleges and universities ? and they are not limiting their searches to campus websites. Social networking sites have become strong sources of supplemental insights with images, profiles, and content generated in the authentic voices of the students, campus faculty, staff, and alumni. The next generation of E-Expectations research provides clear insight to the specific ways colleges and universities can improve their e-communications program and websites to meet the needs of prospective student markets.